Assistant Farmers Market Manager/EBT Specialist (Newark) - AIM
Position Title: EBT Specialist/Assistant Farmers Market Manager
Reports To: Market Manager
Supervision Requirements: None
Hours: Part-time, hourly, non-exempt status, every Sunday
Salary Range: $20.71-$23.37, expected hourly rate of $21 per hour
BACKGROUND
The Agricultural Institute of Marin is an educational 501(c)(3) nonprofit organization headquartered in San Rafael, California. AIM’s mission is to educate, inspire, and connect communities, farmers, and producers to create a healthy, Earth-friendly, equitable local and regional food and agricultural system envision a responsible food and farming system that is environmentally beneficial, economically viable, and socially just. AIM serves 400+ farmers, food purveyors, and artisans from 40 California counties who participate in AIM’s Certified Farmers Markets in the cities of Hayward, Newark, Oakland, Point Reyes, San Rafael, and San Francisco. AIM also provides hands-on and virtual education programs to thousands of children and adults, operates a farm audit program, runs a mobile market for older adults and underserved communities, and operates CalFresh/EBT and Market Match services to create a healthier, equitable food system across the San Francisco Bay Area.
JOB DESCRIPTION
The Agricultural Institute of Marin is seeking a dedicated part-time EBT Specialist/Assistant Farmers Market Manager
for our year-round farmers markets that occur every Sunday at the Newark Farmers Market. The EBT Specialist/Assistant Farmers Market Manager
assures the smooth operation of the farmers market by assisting the Market Manager in setup and breakdown of the market and by providing excellent customer service in the Information Booth, particularly in regards to AIM’s nutrition access programs. This is an entry-level position with potential for a career pathway in farmers markets operations, agricultural education, or local food systems strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist Market Manager with site setup and breakdown, including AIM equipment, signage, information booth, restrooms, entertainment, café seating and stations.
Facilitate AIM’s EBT program by processing card transactions, distributing tokens for eligible purchases and maintaining accurate records and providing guidance to volunteers.
Provide excellent customer service at the Information Booth, answering questions, resolving concerns, and promoting market programs.
Support overall market operations as directed by the Market Manager.
Maintain positive relationships with market participants, customers, staff, and community partners.
QUALIFICATIONS
21+ years old with valid CA driver’s license and clean driving record
Able to lift up to 50 lbs and load/unload market equipment
Strong communication, problem-solving, and organizational skills
Able to multitask in a fast-paced environment
Committed to working Saturdays and Sundays
Interest in food, farming, and local food systems
Comfortable driving short distances to place/remove market signage
HIGHLY PREFERRED QUALIFICATIONS
Bilingual Spanish or Chinese Speaking
PHYSICAL REQUIREMENTS/DEMANDS
This position requires regularly lifting 50+ lbs, when setting up and breaking down the market, primarily when:
Unloading and loading of market equipment from/to the truck (tables, chairs, canopy, canopy weights, Portable ATM machine, cones, barricades, A-frames, market signs) for customer service information booth/café areas
Setting up and breaking down market equipment at information booth and in café areas
Disposing of garbage, compost, and recycling
Ability to maintain clean and sanitary conditions, in a busy environment
Sitting, walking, standing, twisting and bending for extended periods of time
DIVERSITY AND INCLUSION
AIM embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
AIM EMPLOYEE EXPECTATIONS:
Adhere to all AIM Health and Safety policies and procedures, as well as those related to the rules and regulations as they pertain to our customers and vendors.
Administer duties as defined by the AIM performance review plan within the required deadlines.
Attend required meetings and trainings as assigned.
Follow all administrative organizational policies and procedures.
Must maintain strict confidentiality related to vendors, staff, Board and other AIM information.